Columbia University

Global Travel

In an Emergency: What to Do

  1. Call ISOS +1-215-942-8478 for help.

(Columbia's membership number is 11BSGC000064 and you can call them collect.)

  1. Call "911 equivalent" if it is feasible in your location.

ISOS offers 24/7 worldwide medical referrals, medical and security assistance, lost passport help, evacuation and many other services.

Anyone who is either traveling internationally or supporting those travelers should follow the steps outlined in this section to assist them in case of an emergency.

If you have any questions, please email us at