Dialing in and out of the Host Country
Before leaving the U.S., travelers should be aware of the dialing requirements for calling in our out of the country they will visit in each trip. For more information about dialing requirements, visit CountryCode.org.
In many countries, data plans cost significantly more than in the U.S. Some devices will allow you to turn off data access while you are traveling. If your device doesn’t, or if you’re not sure how to do this, you might consider canceling your data plan before you leave and reactivating it upon your return. Consult with the instructions for your device or ask your service provider for the recommended solution.
Columbia faculty or employees with University devices are cautioned to check with their Department Administrators to ensure that they will avoid exorbitant fees or charges.
Cellular telephones, smartphones and Tablets
Modern U.S. cellular phones will work in most urban areas, but coverage in other areas may be limited or non-existent. Confirm that you have an international plan with your wireless service provider (e.g., AT&T, Verizon) for whatever devices (e.g., cell phone, tablet, PDA) you will be using overseas, and confirm what usage rates will apply in the countries you are visiting, including data use. If you will be using international service regularly or extensively, consider whether an international roaming option would lower your total cost. These plans are available from some providers and offer reduced usage charges for a set monthly fee.
Carefully review the charges that will apply in the roaming plan that you choose and adjust your usage patterns accordingly. Services that are included for free, or at low cost, in domestic plans (for instance, texting or download of music and other media files) may incur significant charges in other countries. Wireless devices may also be rented for international use.
Columbia faculty or employees with University devices, should visit the CUIT International Services page to learn about the process and available options.
You might also want to go over some Helpful Telephone Terms that are relevant when traveling internationally.
Mobile Phone Security
Mobile phone security is very important in protecting your identity and personal information. Almost all mobile phones have the ability to send and receive text messages, as well as the ability to connect to the internet. These features are useful and convenient, but malicious people can use them to their advantage and, if you don’t set up your phone securely, may be able to:
- Gain access to account information and personal data
- Steal your phone and wireless service
- Infect your cell phone with a virus
- Lure you to a malicious website
- Use your cell phone or mobile device to attack someone or something else
Not only do these activities have implications for your personal information, but they could also have serious consequences if you store University information on your device.
Secure Your Mobile Phone
Lock your cell phone or mobile device. Using the security lock code, or PIN feature, to lock your phone is an important and simple tool that can be used as a safeguard and vital part of mobile phone security. This feature will make it less valuable to an attacker or someone trying to gain access to your cell phone.
You may want to install a security program. For example, see Lookout Mobile Security. Lookout is free and runs on iPhone, Android, Blackberry and Windows Mobile. It provides anti-virus and other security management features.
Internet Phone and Video: Skype, iChat, and other similar software
Skype (Mac and PC and App available for smartphones and tablets) and iChat (Mac and iPhones) are popular software applications that allow you to reach people over the Internet using voice or video. Additional features of Skype, iChat, and similar products can include instant messaging, file transfer and video conferencing. Some of these products are desktop applications that require a software download and install. Other products require just a web browser. Either way, you may contact your school or department’s desktop support personnel to determine which of these products will meet your needs internationally, and how to install and use them. Please note, however, that some countries prohibit the use of these types of software applications and you should consider verifying whether the country you are visiting may be one.
Helpful Applications (Apps)
Download the ISOS Assistance App. When you first open the App, you’ll be asked to enter the Columbia University Membership # 11BSGC000064.
- SMART Traveler (U.S. Department of State) -Easy access to frequently updated official country information, travel alerts, travel warnings, maps, U.S. embassy locations, and more.
- OANDA Currency Converter (or similar) - Easy access to up to date currency conversion
- Google Translator (or similar) - Translations available through voice or text to over 60 languages.