Emergency Abroad

While traveling, if you or someone in your Columbia Travel group experiences an emergency:

911 Equivalent List 

Be prepared to provide the following information:

  • The Columbia membership ID: 11BSGC000064

  • Your callback number or way to get in touch if the call drops

  • The sick/injured person’s name, UNI, university affiliation and their location

  • The caller’s name, UNI (if applicable)

If you are an International Student or Scholar and experiencing an emergency related to your travel document(s), please contact the International Student and Scholars Office (ISSO) during normal business hours, unless otherwise noted. If your emergency is after business hours, please contact Public Safety. 

Morningside Student Services

Morningside and Manhattanville Faculty and Scholars

CUIMC Student and Scholar Services

 

For emergencies outside of business hours: 
  • Morningside Public Safety: +1212-854-5555
  • CUIMC Public Safety: +1-212-305-8100

 

Port of Entry Challenges: International students, faculty, or researchers on a Columbia-sponsored visa who encounter issues at a U.S. Port of Entry should ask the Customs and Border Protection office to contact Columbia University Office of Public Safety at 212-854-5555, which will immediately alert the ISSO Director on call. Comprehensive information on what to expect at U.S. Ports of Entry can be found here for students and here for scholars.

Columbia Administrator: If you are an employee and receive a call from a sick or injured student, you will work as the liaison between the University and ISOS.

ISOS phone number: 1-215-942-8478

Provide the following information to the ISOS representative:

  • The Columbia Membership ID, 11BSGC000064
  • Your name and call back number
  • The name, phone number, and university association for the individual you are calling on behalf of

Email our office at [email protected]