ISOS TravelTracker for Administrators
TravelTracker is available to travel administrators designated and authorized by International Risk Management.
ISOS TravelTracker is a tool for administrators throughout the University to monitor international travelers within their purview.

To log into your existing TravelTracker (Administrator) Account
- Visit International SOS TravelTracker
- You will use your email address and the password you created.
Travelers, the TravelTracker system is not the same as MyTrips. To register your trip, please visit MyTrips.
To Become a Designated TravelTracker Administrator
To be designated as a TravelTracker administrative user, please ask the Senior Business Officer for your office to send a request to [email protected].
Include the following in the request:
- Name and Title for the new designated administrator
- UNI
- Email address (this must be the email associated with Duo login for Single Sign On purposes)
- The specific segment of travelers that this administrator will oversee, as defined through the following three categories:
- Traveler Type:
- Approved Guests (includes Alumni): These are guests of the University, who are NOT registered students or employees, but are traveling on Columbia Travel
- Employee (Administration/Support Staff)
- Faculty (Officer of Instruction)
- Graduate or Professional Student
- High School Student - Travelers with Summer Programs at the School of Professional Studies
- Librarian (Officer of Libraries)
- Researcher (Officer of Research or Postdoc)
- Third Country National (TCN)/Locally-Employed Staff (LES)
- Undergraduate Student
- Columbia School Where Registered or Employed
- Institute/Center/Office coordinating travel
- Traveler Type:
Please note, TravelTracker is now Single Sign On and works with Duo Mobile to log in.
Registering a Trip on Behalf of a Traveler
If a traveler has not booked their Columbia-related international travel through World Travel or in Concur, TravelTracker Administrators can manually registering a traveler's trip on their behalf. To register on behalf of a traveler:
- The traveler will need to create or update their ISOS MyTrips profile in order for you to forward their itinerary, and ensure the contact information is correct
- TravelTracker Administrator can create a MyTrips profile for the traveler:
- Log in to TravelTracker
- Hover over 'Tools'
- Select Manual Trip Entry
- Begin typing the name or email of the traveler and select the traveler from the dropdown list. Or select 'Create New Profle'
- If creating a new profile, please note you must enter the traveler's email address and phone number in the profile. This is important for any communications from ISOS and/or the Global Travel office in the event of an emergency. TravelTracker Administrators can enter their contact information as the emergency contact for the trip when manually registering the trip details.
- Once a traveler's profile is created or updated, you will scroll to the bottom of the profile and select 'Create New Trip'
- On the following page, you will enter all travel details. Please make sure to enter roundtrip flights and accommodations for the duration of the trip.
- TravelTracker Administrator can create a MyTrips profile for the traveler:
If you have any technical difficulties with TravelTracker
Contact
- [email protected] (CC [email protected] on any email communication with ISOS)
- US: +1 646-259-0477
- France: +33 157324976
- UK: +44 20 35644536
- Singapore: +65-68185590)
Please note that there is a mobile version of this system, see instructions on how to install it on your mobile device.
For other questions, please email us at [email protected].